Terms and Conditions:
MEMBERSHIP FEES –
Your Membership Fee payment is deemed to be acceptance of our terms and conditions.
Purchasing a Membership for a term of dancing in a particular class is refundable under certain conditions.
Please note you are buying a membership at GTW that lasts for the term. Each class terms fees buys that membership and is not refundable if “in studio” classes are canceled and we move to zoom due to covid lockdowns. Instructions for the zoom classes will be emailed once lockdowns are issued.
In effect, you agree to purchase in-studio and online classes, depending on restrictions.
Once we move to lock down online classes these classes become available to the entire school, meaning a student could take as many classes as they want, much like a gym membership.
Under current Vic Gov Chief Health Officer directions, all persons 16 and over inside a Dance School venue as covered by the Community Sports classification must be fully vaccinated against Covid 19.
Full fees due must be paid before attending any class.
Prior to term, only Full Term bookings can be made. To secure your spot in the class, you must pay in full.
Online enrolments are not complete until payment is made.
Trial classes are only available by booking directly with Miss Lou Lou and are non-refundable.
MAKEUP CLASSES –
If you miss a class, you are able to BOOK and do a MAXIMUM of three (3) makeup classes per term. Makeup classes must be booked by contacting Miss Lou Lou and completed within the same term as your absence. You cannot book a Makeup Class without the absence first. It is strictly enforced that booked makeup classes cannot be rebooked if missed. No refunds or discounts or credits are given for missed classes for any reason. Makeup class may or may not be with the same teacher as your usual class.
REFUND POLICY –
If after two classes of the same class in the first two weeks of term you choose not to stay with GTW we offer a full refund (less $50 non-refundable deposit), and notification must be done by email within 24 hours of the 2nd class. Fees are otherwise non-refundable. Class change is permissible. Term fees cannot be rolled over to the next term. Fees are not refundable nor transferable between students, family members, classes or terms.
Pro-Rata Refunds upon notification from us or you will be given if the class is cancelled from the schedual or the law requires us to refund the fee.
We do not refund absences. No refunds/credits are given for dancers missing classes, missed classes due to vacation, holidays and/or days off from school or non-participation of class.
Refunds cannot be given for Holiday Programs.
Refunds can be given for “Glitterisation” classes 24 hours in advance by email notification.
Refunds cannot be given for Fairy Concert Fees.
Credit Card fees cannot be refunded if fees are paid through the Dance Pro Portal via Stripe as they do not refund these fees. Paying through the Dance Pro Portal incurs a fee 1.75% + 30c for Australian cards and 2.9% + 30c for international and American Express cards.
COVID LOCKDOWNS – Due to the uncertainty of continuous classes in studio the terms now will move between in studio and virtual (zoom) till further notice.
If there is a lockdown due to COVID-19 and we are unable to utilise our dance studio by health directions, dance classes will continue online via Zoom and refunds will not be offered.
Classes will be offered as Makeup classes or Zoom classes only.
MEDICAL CONDITIONS –
It is the responsibility of the participant’s parent or guardian to seek appropriate medical approval regarding any pre-existing condition and to disclose any such condition to Glittery Tapping Wonderland before booking. Glittery Tapping Wonderland and its representatives accept no liability arising from the medical condition of any participant.
The dance styles offered are the dance styles available at the appointed dance location and are subject to the dance teachers’ discretion with regard to suitability in terms of age, sex, ability, and experience.
The participant may be excluded from the dance classes in the event of inappropriate behaviour and any form of bullying. This includes viewing or participating parents who talk throughout the lesson.
If we cancel your dance class due to any reason, we will tell you as soon as possible, and do our very best to offer an alternative class. We reserve the right to cancel your class at short notice and re-book you. We reserve the right to reschedule the timings or location of any class owing to the unavailability of the activity, insufficient numbers making the activity unavailable, and other factors beyond our control. Substitute Dance Teachers may be required from time to time due to factors beyond our control.
We reserve the right to cancel classes that have low numbers and will endeavour to find a suitable running class for the students to continue or merge classes to make up the numbers. If you are not happy with the class change and wish to discontinue attendance a 100% pro-rata refund will be given.
CASUAL CLASSES are not permitted.
GLITTERY TAPPING WONDERLAND will communicate with you primarily by email and you consent to receive information from us via email. We will not provide your details to any other company, entity or organisation and all information will be kept by us in accordance with The Privacy Act.
We will use our best endeavours to ensure that all communications are virus-free, however, we are not responsible for any loss or damage suffered by you in the event that a virus or like the issue is transmitted unknowingly by us.
WORKING WITH CHILDREN –
All employees, contractors, sub-contractors of Glittery Tapping Wonderland have a working with children certificate as required by relevant legislation from time to time.
DROP OFF/PICK UP –
An adult must bring children into the class, you must notify the teacher if you are leaving and when you pick up the child. Children cannot wait outside the studio for pick up.
These terms and conditions do not affect your statutory rights as a consumer under Australian law.
We reserve the right, in our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time by updating this page. Your continued attendance after any such changes are updated constitutes your acceptance of the revised terms and conditions. You are responsible for keeping yourself updated on any changes.
Dance classes can involve the risk of personal injury. While Glittery Tapping Wonderland takes all reasonable care in the conduct of its classes; it accepts no responsibility for injury or loss caused during classes or whilst participants are at or near the dance studio. You are responsible for ensuring that you are physically and mentally fit for the class and during the class, you must at all times take care of your own personal safety. Child students are required to be accompanied by a parent or guardian when at Glittery Tapping Wonderland. By attending classes on our timetable you agree to these Terms and Conditions
Videos and photographs are permitted to be taken in the studio. At all end of year concerts, Videos and photographs will be taken.
From time to time images from school performances, class photos and various events will be used to promote the activities of GTW e.g. in newsletters, on the GTW website, social media (e.g. Facebook/Instagram/Twitter), noticeboards, brochures etc. Parents consent to the use of images of their children in this way and waive all rights in respect of such images. GTW will not sell the images to third parties.